Your Consumer Rights

If the Doctor prescribes a medication which You would like Us to supply, under the UK Consumer Protection (Distance Selling) Regulation 2000, We are obliged to state the following:

1 Supplier/Agent*

The supplier/agent is Online Service Solutions Limited (Trading as DoctorChemist.co.uk), of 145-147 St. John Street, London, EC1V 4PY. The company registration number is 06265194.

All prescribed medicines will by supplied and filled by a UK registered pharmacist, pursuant to a prescription issued by a GMC registered medical practitioner. Full details of both the doctor and pharmacy used for your treatment are available upon written request.

DoctorChemist.co.uk have a correspondance address as below:

DoctorChemist.co.uk Online Service Solutions Limited 145-147 St. John Street London EC1V 4PY United Kingdom

2 Description of Medication

The description of the medication is subject to prescription - a stock list is available after an online consultation form is completed and the doctor has a diagnosis.

3 Price

This price for treatment is subject to prescription - a price list is available after an online consultation form is completed and the doctor has a diagnosis.

4 Delivery Cost

We do not charge extra for each delivery. However, If you require UPS delivery for outside of the UK, it will cost a further £25.00 (GBP) for Europe or £35.00 for US/Canada/Mexico

5 Payment

We accept the following debit/credit cards: Visa, MasterCard, Diners Club, Maestro, Solo & Visa Electron.

We accept cheques made payable to Online Service Solutions Limited.

6 Delivery of Medication

In the unlikely event, of the pharmacy running out of stock due to unforeseen circumstances, DoctorChemist.co.uk will contact the patient within 24 hours and will advise the date of dispatch in the future. In these circumstances, as the pharmacy has to order the medication, no refunds are permitted. The delay is usually a few days maximum

*All prescribed medicines will by supplied and filled by a UK registered pharmacist, pursuant to a prescription issued by a GMC registered medical practitioner. Full details of both the doctor and pharmacy used for your treatment are available upon written request.